Terms & Conditions

Terms and conditions of use

Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Iconic Retail Limited,  the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

 

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Iconic Retail Limited  and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to  Iconic Retail Limited  and accessing the Website in connection with the provision of such services.

 

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual property and acceptable use

  1. All Content included on the Website, unless uploaded by Users, is the property of Iconic Retail Limited, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission
  2. You may, for your own personal, non-commercial use only, do the following:
    1. retrieve, display, and view the Content on a computer screen
  3. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of Iconic Retail Limited. 

Prohibited use

  1. You may not use the Website for any of the following purposes:
    1. in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website.
    2. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order.
    3. making, transmitting, or storing electronic copies of Content protected by copyright without the permission of the owner.

Registration

  1. You must ensure that the details provided by you on registration or at any time are correct and complete.
  2. You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.
  3. We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.
  4. You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

Password and security

  1. When you register on this Website, you will be asked to create a password, which you should keep confidential and not disclose or share with anyone.
  2. If we have reason to believe that there is or is likely to be any misuse of the Website or breach of security, we may require you to change your password or suspend your account.

Links to other websites

  1. This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Iconic Retail Limited or that of our affiliates.
  2. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
  3. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2014

Under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations, you have the right to cancel your order for any item bought on this website for a full refund. This doesn't apply to:

  1. Items collected in store
  2. Goods made to the customer's specification or are clearly personalised
  3. Goods which are liable to deteriorate (nutrition) or expire rapidly (magazines)

To cancel an order, call 01455 220 044, email us using our contact form or write to us at Iconic Retail Limited, Unit D2, Asfare Business Park, Hinckley Road, Wolvey, Leicestershire, LE10 3JG.

You can cancel anytime from placing your order up to the end of a period 90 days after you take possession of the goods (or in the case of a multiple order, the last part of the order).

Items should be returned with the original packaging and with any labels still attached and be in a new and unused condition. We are entitled to deduct an amount from the refund to reflect any loss in value of the goods supplied if the loss is the result of unnecessary handling of the goods by you.

The Consumer Contract (Information, Cancellation and Additional Charges) Regulations do not apply to Financial and Insurance Services.

Privacy Policy and Cookies Policy

  1. Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: https://www.velozone.co.uk/pages/privacy-policyand https://www.velozone.co.uk/pages/privacy-policy.

Availability of the Website and disclaimers

  1. Any online facilities, tools, services, or information that Iconic Retail Limited makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility, and satisfactory quality. Iconic Retail Limited is under no obligation to update information on the Website.
  2. Whilst Iconic Retail Limited uses reasonable endeavors to ensure that the Website is secure and free of errors, viruses, and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
  3. Iconic Retail Limited accepts no liability for any disruption or non-availability of the Website.
  4. Iconic Retail Limited reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of liability

  1. Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
  2. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
  3. To the maximum extent permitted by law, Iconic Retail Limited accepts no liability for any of the following:
    1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill, or commercial opportunities.
    2. loss or corruption of any data, database, or software.
    3. any special, indirect, or consequential loss or damage.

General

  1. You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
  2. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
  3. These terms and conditions   together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
  4. The Contracts (Rights of Third Parties) Act 1999shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
  5. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.
  6. Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  7. This Agreement shall be governed by and interpreted according to the law of England and Walesand all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh

International Shipping Dispatches: Navigating the Post-Brexit Landscape

  1. In light of the United Kingdom's recent extrication from the European Union, the landscape governing international deliveries has undergone a metamorphosis. Previously streamlined customs procedures have been supplanted by a more intricate regulatory framework. While we at Iconic Retail Limited have endeavoured to orchestrate a seamless transition for our valued clientele, unforeseen delays or the exigency of additional documentation may occasionally impede the expeditious arrival of your shipment at its designated overseas destination.
  2. We adhere to a meticulous protocol of including all mandatory documentation with each international dispatch. Furthermore, any supplementary paperwork requisitioned prior to the embarkation of your shipment will be incorporated within the secure confines of the shipping container itself, or affixed to its exterior in a tamper-evident manner.
  3. However, in the improbable scenario that any requisite documentation is absent upon arrival, we must be apprised of this discrepancy in writing within a circumscribed timeframe of forty-eight hours following delivery. This prompt notification empowers us to expeditiously rectify the situation and ensure the unobstructed passage of your shipment through customs.

It is imperative to underscore that we shall be absolved of any liability for logistical impediments or customs complications arising from the following:

  1. A lapse in notification regarding the absence of documentation within the aforementioned 48-hour window. Timely communication is paramount in facilitating the swift resolution of such unforeseen circumstances.
  2. Inadvertent omissions or inconsistencies within the documentation that were not brought to our attention beforehand, either by the pertinent governmental authority or our designated shipping partner. We strive to maintain open lines of communication with both entities; however, the onus of ensuring complete and accurate documentation ultimately rests with them.

Despite these potential intricacies, we at Iconic Retail Limited remain steadfast in our commitment to providing exceptional customer service. In the event of any unforeseen documentation concerns, we pledge to dedicate our utmost efforts to achieving a swift and satisfactory resolution, provided notification is received within the designated timeframe. We appreciate your understanding and continued cooperation as we navigate this evolving international shipping environment.

 Iconic Retail Limited details

  1. Iconic Retail Limited is a company incorporated in England and Wales with registered number 10790265 whose registered address is Asfare Business Park, Hinckley Road, Wolvey, Leicestershire, LE10 3JG and it operates the Website velozone.co.uk. The registered VAT number is GB 272689756. 

You can contact Iconic Retail Limited by email on sales@iconicretail.co.uk

Attribution

  1. These terms and conditions were created using a document from Rocket Lawyer(https://www.rocketlawyer.co.uk).